Supporting you to be yourself and be comfortable in the world.
APPOINTMENTS
Our Appointments are 1 hour in duration, plus 15 minutes for notes, which are held fortnightly during the school term.
Please note that we cannot do weekly appointments as this does not allow for all our clients to receive the appointments they need; and does not allow enough time during appointments to gather the information we need, or practice the skills that you’ve learnt.
Whilst most appointments are held at our office, there are some times that appointments are held off-site (which we call outreach appointments), either as requested by you, or for us to complete our assessment (such as observations, interviews etc) or a preferred therapy location to minimise disturbances to you.
Travel is charged in 15-minute increments. You will incur travel costs from our office and return where we do not have an outreach-based appointment directly before or following your appointment. We aim to coordinate our outreach appointments to share travel costs; however this is not always possible.
CANCELLATIONS
When booking an appointment, you will receive a confirmation email which provides you with an option of adding the appointment to your electronic calendar (if compatible). We expect you to record the appointment date and time in your own system. We will send an appointment reminder via text and email the day before the appointment
Should you wish to cancel or reschedule your appointment, please call our office on 02 6766 2892 during office hours.
For cancellations within 2 BUSINESS DAYS BEFORE the appointment day (regardless of appointment time), we will charge a cancellation fee of 100% of the appointment time if we cannot fulfill that time with other billable work.
Should we need to cancel the appointment, we will aim to give you as much notice as possible. No fees are payable if we cancel the appointment.
Download a social story for your appointment from the bottom of this page.